Could We Radically Redesign Homelessness Services Around Outcomes? (SSIR)

Radical Redesign of Homelessness Services

The current system for addressing homelessness in the US is broken, with cities spending more on services each year yet seeing an increase in homelessness and growing public frustration.

According to experts, the issue may be that the system is trying to solve too many problems at once, without effectively addressing any of them.

What if we’re trying to solve too many problems at once with a system built to solve none of them well?

A potential solution can be found in reimagining the way communities serve people with severe mental illness living on the street, as explored by the Harvard Kennedy School Government Performance Lab (GPL) in their work with state and city leaders across the US.

Author's summary: Redesigning homelessness services around outcomes could be the key to solving the growing issue.

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Stanford Social Innovation Review Stanford Social Innovation Review — 2025-11-05

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