Is Optum Real For Real? - MedCity News

Is Optum Real For Real?

Providers are increasingly accusing payers of delaying and denying reimbursement for claims.

Now, UnitedHealth Group's Optum subsidiary is hoping to change the dynamic through a real-time claims management program leveraging tech.

Optum Real

During the annual HLTH conference in Las Vegas, Optum announced the launch of Optum Real, a real-time claims management system designed to remove friction between providers and payers.

The announcement is not a moment too soon, given that provider resentment against what they believe is a policy of “delay and deny” by insurers has reached a boiling point.

Executives from the company explained that the vast majority of claims get processed quickly, but a few give people headaches due to a lack of transparency.

Author's summary: Optum launches real-time claims management system.

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MedCity News MedCity News — 2025-10-24

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